We (“IPwbs”) are committed to respecting your privacy and protecting your personal data that you share with us or that we collect about you.
This Privacy Policy (“Policy”) informs you about how we process your personal data and provides further information on your privacy rights and how the law protects you. In all instances mentioned in this Policy, IPwbs is the controller of your personal data.
If you have any questions about this Policy or your privacy, please contact us at [email protected].
When registering for the IPwbs dashboard, you will be required to provide a username and email address necessary for account creation. We will also ask how you intend to use the proxy service to provide services of interest and improve our offerings. Without this information, you will not be able to create an IPwbs account.
In managing payments for our services from your account, our payment service providers may require additional information (e.g., location information for VAT purposes). For more information on how our payment service providers handle your data, please refer to their privacy policies (we will provide links upon request).
You can contact us via the following methods: sending us an email, submitting an online contact form, using our instant chat platform, or contacting us through social media.
In all these cases, we process your personal data to respond to your inquiries and manage our communications with you. By contacting us, you consent to us processing your personal data, and thus the legal basis for our processing is your consent.
IPwbs may use your personal data to contact you with marketing-related offers.
If you provide your contact details via our website’s contact form, you will receive information about our services. We consider that providing your information through an online form constitutes your consent for us to contact you for the purposes described in this section.
If applicable laws permit us to contact you without separately obtaining your consent, we will contact you based on our legitimate interests to provide our services. You can opt out of any marketing-related communications we send you by clicking the unsubscribe button in our emails or by contacting us at [email protected].
IPwbs stores your personal data for up to 2 years from our last contact with you or your last login. Your data may be stored for a longer period when necessary to protect us from claims, demands, or lawsuits and to exercise our rights, or when required by law.
IPwbs uses certain service providers (data processors) to process your personal data. Such data processors include CRM software providers, email and email tracking service providers, online instant chat service providers, business development service providers, customer support agents, data analysis service providers, payment service companies, web hosting companies, and other service providers. In all cases, your personal data is disclosed only to the extent necessary to provide the services. We do not share your data with any third parties that are not our service providers.
Our data processors are generally located within the European Economic Area (EEA) and the United States. When selecting US service providers, we ensure they are members of the EU-US Privacy Shield Framework and publicly commit to adhering to mandatory EU privacy standards. In other cases, if necessary, we ensure our US data processors comply with EU privacy standards through agreements based on the European Commission’s standard data protection clauses.
You have the following rights regarding your personal data: to access your personal data and related processing information; to request the correction of inaccurate data; to request the deletion of your personal data or restriction of processing under certain legal grounds; to request the transfer of your personal data to another controller or directly to you in a convenient format (under applicable legal conditions); to withdraw your consent at any time if processing is based on your consent; to object to processing if processing is based on legitimate interests (under applicable legal conditions); to contact your local, work-related, or relevant data protection authority if you believe your data is being processed unlawfully. If you wish to exercise any of these privacy rights, please contact us at [email protected].